Customer Testimonials

Sheryl and Farah provided great customer service and made the buying process super easy and stress free! Would recommend buying from Sheryl and Federico! Thanks

Wonderful customer service. Sheryl is great! Sheryl is honest and treats you fair! She explains everything Farah in finance is fantastic very knowledgeable! Thank you!

Service was quick and friendly. Not pushy at all. Found the car we were searching for.

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One of the best truck buying experience. Sheryl McCormick was Excellent sale lady. The service department does an excellent job as well. Would recommend to everyone.

Great service as always. This will be the 7th vehicle purchased thru Tony Hume. Went about one vehicle but ended up buying another I would have never thought of. Thank you Tony for listening to my list of wants and bringing the Grand Cheroke to my attention.

I bought a truck from them and the sales people were so friendly and made it very easy for me. I definitely buy a truck there again.

This is my second purchase from Federico. Sheryl McCormick and the rest if the staff at Federico were very professional and friendly. I would recomend Sheryl to anyone!

Tony and Steve were very quick, professional and friendly. Finally happy with the whole vehicle purchase process. I will definitely come back for my next ride!!!

Had a great experience at Federico Chrysler jeep. Sheryl McCormick was my sales person and made the whole process easy and took no time at all to complete the process would recommend Sheryl to everyone!

Great over all experience, sells man didn’t push anything out of my budget and worked with me to get the sale done. The buying experience was quick and easy and the vehicle has been great!

Very good experience Colton sold me my 2018 Ram 1500 Big Horn about 1.5 months ago absolutely love it he did a great job very knowledgeable fun works with you

If you’re looking for outstanding customer service, look up Sheryl McCormick at Frederico in Wood River. I ordered my Jeep to get all the options I want. Great service!

So easy to work with the people at Federico! Had a great experience! They are a no pressure dealership. Very knowledgeable and friendly including the service department.

Sheryl was great to work, no hassle, very patient with me as i could not make up mind! She was a pleasure to work with.

2nd jeep we bought from dealer great to work with. No hassle love service department. Convenient from home. Agent and manager all very friendly and comforting. I hate buying cars. But not from Federico.

I had financed a 2018 Mazda sport 3 as my first car from this location with the help of Harlie and Sarah. Harlie showed me the car then helped me with paperwork. She was great. Also they worked with me on any problems that had come up. They were both wonderful to work with.

Best experience we ever had purchasing a vehicle. Sheryl our salesperson was very knowledgeable and understanding concerning some health issues we we were dealing with, and was very accommodating and made it a zero stress purchase. The purchase was extremely fast and easy and a great price. Farrah was also very knowledgeable and made the financing a breeze. We will definitely be a returning customer!

Came in for a new car and it was a smooth ride from beginning to end all thanks to Sheryl McCormick and the rest of the team at Federico in Woodriver Illinois!!

I highly recommend this dealership if your looking for that special ride. Tony Hume displays excellent professionalism. He will treat you right and send you away happy you came. Great job tony, you the man!!!!

Sheryl was very helpful on the last 2 Jeeps I have purchased from her. Very knowledgeable about the whole process and will walk you through it with no problems.

I have purchased several cars from Federico. I only work with sheryl Mccormick and everything it is a great experience. Would recommend sheryl and the team at Federico to everyone! Remember if you go to Federico ask for Sheryl.

Very pleasant experience Sheryl McCormick and Farrah Walleck were great to work with! Came in found the truck right away and was an easy transaction.

We purchased a Jeep Wrangler with the assistance of Harlie Mitchell, who does an awesome job as a sales rep. We highly recommend this dealership and appreciate Harlie’s customer service and low pressure approach.

Sheryl has done a lot for me this is my second car I’ve purchased from her she’s great and very professional would recommend Federico and Sheryl to everyone

Ordered my Jeep through Sheryl McCormick. She kept me updated through the process! A professional through and through. I would recommend Sheryl and Federico Chrysler dodge Jeep to everyone! Remember ask for Sheryl!

I had an awesome buying experience today with Harlie buying my used 2018 Toyota Tacoma. I would highly recommend thank you so much! Ralph c

Very easy to work with. Good selection of nice, clean pre-owned. Our salesperson Harlie was friendly and if she didn’t have the answer to any question she quickly found the answer with her colleagues.

Great Sales & Customer Service and overall great experience! Federico went out of their way to make a happy customer buy looking around at other dealerships to get me what I wanted...

We had the best experience ever when buying our Jeep at Federico in Wood River!! They were the best to deal with. Best car buying experience we’ve ever had. They were not the least bit pushy. Harlie was just amazing and accommodating. Farrah did an awesome job with explaining the financing. Kerry was really awesome as well and not at all pushy. I would recommend this place to everybody I know. I have a big mouth and I’ll tell everybody.

Everyone at Federico is wonderful! Billy answered all my questions and was wonderful to work with. Farrah is amazing! She had all the paperwork ready to go and explained everything. Courtney in service was extremely helpful and friendly. Another great experience buying a car!

Federico was not pushy at all! As a woman, the salesman listen to me and kept the conversation between me and him, instead of going thru my husband; my husband was there just there for support.

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I bought my previous car from Tony, after it was totaled its the only place I thought of. I came in asked for Tony again and he found me another perfect car!

Loved it great dealerships super friendly. Super nice. Easy to work with want to her for both our cars and will not go anywhere else.

My buddy buys all his cars from Federico and tells everyone only to buy here so when I decided I wanted a new Jeep I tried here. I asked for Tony who my friend also buys from and I am so happy I did, he got me a great deal on the perfect car. Thanks

I was in need of a car badly, I had been without one for awhile, they helped me with less than perfect credit and got me a car I am proud of. THANKS TONY

Sheryl was an amazing help in getting my new car. The service was great and the whole process was super easy! The car also had a great price.

I was recommended by a couple friends that I should come see Tony at Federico and I am glad I did. He made the whole process easy and alot of fun, I will only buy from Tony!

Sheryl went above and beyond for us! She searched and found us exactly what we wanted!! Couldn’t be more pleased or happier with our new Jeep Grand Cherokee L!

Stopped by just looking at Wranglers, Tony greeted me in the lot, I told him I love Wranglers he said he could make it happen. They had the perfect car and got me a great rate and I drove home in my new Wrangler!!! Thanks Tony

The reason I give this dealership five stars is because of how you were handled by them my sales rep was Billy who did a great job Farah the business manager did a great job and so did Kerry General Manager. Even the dealership principal Bob Federico came out and spend time with me. Thanks again For a great buying experience.

Ask for Tony, all my friends have bought from him. He makes it so easy, no pressure. I would never go anywhere else, i live my car

I was told by a good friend to only buy at Federico and from Tony. I came in he found the perfect car and got me a great rate and I love my new car.

Amanda was excellent and made the buying process super easy and Farah in finance was as super. The whole process was just super fast and made me feel very comfortable

Working with MR Thompson the GM was great very easy to work with I’ll be buying from him for the rest of my cars or Jeep’s

Came in looking for a new 300, I was met at the door by Tony. He showed me around the lot and I found the perfect car and I will always come back.

I buy a new van every two years and only shop at Federico and always ask for Tony. They make the whole process easy and pleasant.

I needed a new van for my job and was told to come see Tony. I am so glad I did, he made it so easy and painless. I will always go to Federico.

Sheryl mc cormick made it easy to look for a car in our price range would send anybody that is looking to buy a car to see her.if I am looking in future I would go see her before I go anywhere else

Billy was an awesome salesman I’ll send my whole family your way the way they treated me was unbelievable I never felt so comfortable purchasing a vehicle very satisfied

Sheryl was very helpful. Looked at several different dealerships. She found me the perfect truck. Everyone was friendly and professional. I would highly recommend them.

Came in and told Tony we were looking for a steel looking Durango. He located the car brought it in and we bought that and another truck

Billy Griffith did a great job in helping me with purchasing my new car! He did an excellent job in explaining the car’s features and how they work.

Billy and Farrah made our process of buying a car easy and seamless! They are incredibly friendly and efficient. Billy accommodated us by allowing us to complete most of the process virtually and Farrah was extremely helpful and efficient! We appreciate both of them.

Billy and the Federico team provided an awesome buying experience for my new Jeep!! Billy ordered exactly what I was looking for, at a fabulous price!! Our 2nd new vehicle purchase from Billy at Federico!! Highly recommend!!

Mikaid and Billy were great. Both were very helpful and made the buying process pleasant and painless. It was quick and easy. Thanks for that!!

Larry our salesman was so helpful in finding us the perfect car, when we had no idea what we were looking for!!! Kerry the GM worked so well with us on financing!! Farah was so sweet and helpful when handling all the paperwork and extended warranties!!! It was the easiest experience when buying a new car!!!!

Larry our salesman was so helpful in finding us the perfect car, when we had no idea what we were looking for!!! Kerry the GM worked so well with us on financing!! Farah was so sweet and helpful when handling all the paperwork and extended warranties!!! It was the easiest experience when buying a new car!!!!

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Tony our salesman was very professional thorough and honest! We have been customers at Federico for the last five years it’s pretty impressive when you walk in and they remember your name! The service department is extraordinary the whole team is just awesome they make you feel welcomed and they listen to your questions and they’re very professional! The whole Federico family is a great dealership thank you for making our car buying experience extraordinary! The best thing is there’s no pressure!

Was the best only new car buying experience. Mikaid Stewart is off the chart salesman, Farrah very efficient with paper work and senior management with Kerry and Bob are the best in the industry.

Mccade was wonderful to work with would buy from him again. Would recommend others to him he was not pushy and yet he spent a lot of time to be sure I was happy with the car and financing

Great overall experience. We were looking for a used Jeep Wrangler and we found just what we were looking for. All aspects of the buying experience were more than positive. Mckaid Stewart was an awesome sales associate. I will definitely recommend your dealership.

The experience was great! We walked in wanting something completely out of our ballpark, and I asked the salesman, Billy, what he would do if he were me. He was honest and kind, not pushy AT ALL and was so patient with us. We ended up thinking about it for a couple of days and never felt one ounce of pressure to decide either way. Everyone at the dealership was very nice. I will definitely be shopping there for our next car!

Mikaid was amazing! From start to finish was no pressure. Upfront, honest, fair deal- I would even send my family to Federico. In and out less than 2 hours- awesome!!

I saw the Jeep online, called and made an appointment with Tony. When I got there he had the car pulled up, we made an easy deal and Inwas out in less than 45 minutes.

07-22-2020 You guys was awesome I thank you so much,I really love the good passionate devoted team u have on board thanks in a million

Excellent sales staff very helpful and friendly finance was easy just all around great experience thank you Federico team will be back when car or truck is needed

Great experience with the salesperson. His name is Billy and did a great job. He made the process easy and stress free. I strongly recommend this dealership.

amanda south was very helpful in the whole trading process pulse buying a new car thank you for being very helpful overall a great experience

Salesman was very good. I would buy another truck or car from mikaid Thanks for fast service truck was clean and electronics were tested clear.

I always buy my cars from Tony at Federico, i just call him and tell him what i want and finds the perfect car. I will never shop anywhere else

Sheryl McCormick went way out of her way to track down just the car we wanted and the service department took care of all the minor issues to bring it up to their standards.

Sheryl was capable of selling my family a really nice truck and we've gone through her for other newer vehicles as well. She was absolutely amazing, has great connections, and keeps it real.

I have all my cars serviced here and have purchased numerous vehicles recently and in the last. Always superior service from an exceptional staff! My experience this week was the same. Quick transaction and the car was exceptionally clean when I picked it up. Great team!

The buying process was quick and easy. I bought a new truck from Billy and he was great to work with. I would recommend doing business here.

Needed a cheper truck and Tony found the perfect truck and made it easy. I will alwaysbcome back to Federico and ask for Tony. Thanks

Bought a truck at Federico a few years ago so when I needed a new one I thought of Tony and came back. I am glad we did he showed us a Pacifica and we love it. Thanks Federico

We are beyond ecstatic with the customer service at Federico. Our sales professional Billy Griffith and the GM Kerry are AMAZING! They went above and beyond in our car buying process. We will definitely recommend this dealership and sales professional. Everyone there is so nice and friendly. We will be repeat customers for sure.

We bought our van from Tony and came back for our daughter, i told him then we will be back in 5 months for our younger daughter. So here we are, we told him what we wanted and he found it and brought for us had it cleaned and ready when we got there.

It was a very easy process very easy and fast. Everybody was very nice and friendly,salemen was very helpful and easy to deal with. I would buy another vehicle from them

From the time I arrived to the time I left the sales people made me feel like I was family especially Amanda. She answered all my questions and check to make sure I was taken care of . So thank you Amanda and thank the rest of the sales team there great!

Was refered to Tony at Federico, I told him I wanted a used jeep. He found the the right Jeep for the right price and we love it.

We always buy our cars at Federico Dodge and from Tony. We call him and tell him what we want, he finds the right car atbour price and we come in to sign. Easiest process there is.

From our salesman (Larry) to the finance department, the general manager and the business manager, they are all fantastic. There is no hassles or high pressure tactics from these people. They give you all of the info you want or need to make your decision. This is the second truck we have bought from this dealership and will come back again when we need another vehicle.

We always come and see Tony for all of our purchases. Tony and Federico make ot so easy to buy a ride. This is the only place i will buy from.

the car needed to be fixed, its not fixed yet, its going to cost me in cab fair I don't know how to review this part till its done

Its was awesome They work with me an my credit score I got a family car better than what i had been a major dodge fan for years

This is the first NO HASSLE deal I’ve made. I told Amanda South my payment limits. Showed her my trade in, and let her know my credit wasn’t great. She took me out and showed me 5 vehicles that would fit my circumstances. I picked the one I liked the most, and I drove away In it a short time later. Farah the finance lady was fabulous as well. I’ll definitely go back and send my friends as well.

It was a great experience from start to finish. We will return to Federico when it's time to buy again and ask for Amanda South.

Everyone was AWESOME!! Our salesman William Griffith went above and beyond to make our buying experience a great one! Super job !! We love him!!

Tony was great! Easiest car buying experience ever. Federico is a top notch dealership! Great prices, service and overall customer service. If you want to buy a car with zero bs....go see Tony Hume.

Billy was very personable and knowledgeable. Farah did finance and was absolutely amazing. Will definitely be coming back and sending people in. Very fast and friendly.

Amanda at Fedirico was great. With her I was able to get a good price and saved me some money. THANKS SO MUCH! Good for her and fro her Employer’s thanks again!

We had a excellent experience with purchasing our vehicle. The staff was very friendly. We would definitely recommend Frederico to friends and family. We are enjoying our new vehicle.

Came in just to look and would up driving away in my new car in just a few hours. Quick and easy negotiation and buying process. Salesman Larry was kind and accommodating.

I hadn’t bought a new vehicle in 12 years and the team help me find a vehicle that I wanted It made the process as easy and pleasant as possible. Would recommend going back.

I came in after buying 5 vans somewhere else for my business. I was met at the door by Tony and told hime what I wanted, agreedbon a price. He had it at the dealership cleaned sitting in the showroom , full tank of gas and ready to go the next day. Will come back for sure.

Excellent service. Best price offered from the get go. In and out in about an hour including test drive time. Facilities were clean and offered snacks and drinks.

Mikaid Stewart and Kerry Thompson made this a perfect buying experience. No hassle pricing, great product knowledge and service above and beyond! Won’t buy anywhere else.

Amanda is the best sales they have. Show room floor is awesome. Lots on their lot and great discounts my favorite part is how people friendly Amanda was always checking in with us to see how we were doing. We will buy from them again

Salesman Mikaid Stewart was knowledgeable and very helpful! We will definitely go back! I would recommend buyers ask for Mikaid Stewart when looking to buy a Jeep.